Refund policy

Returns
All items are custom made per purchaser selections so no items can be returned.

Refunds & Exchanges
If your item is delivered in a manner it was not customized in the order to be please E-Mail support@lancernation.net with photos of the item and the order numbers. We will do our best to refund your money or do an exchange. Exchanges will be done if it is found LancerNation was in error in producting your item(s).

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at webmaster@lancernation.net.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.